Last Updated: January 20, 2026

This Privacy Policy describes how SOLUTIONS & SERVICES AMERICA INC ("Company", "we", "our", or "us") collects, uses, and protects your information when you use the Reflexa mobile application ("App"), the Reflexa website (reflexa-app.com), and related services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information  

We may collect personal information that you voluntarily provide when using the Services, including:

- Email address

- Account information

- User preferences

- Information entered during self-reflection or journaling

Usage Data  

We automatically collect certain information when you interact with the App or website, including:

- Device type

- Operating system

- App usage statistics

- Interaction with features

- Crash logs and diagnostics

Facial Analysis Data (if applicable)  

If you use facial analysis features within the App, facial data may be processed temporarily to generate relaxation insights. This data is not stored permanently unless explicitly stated.

2. How We Use Your Information

We use collected information to:

- Provide and maintain the Services

- Personalize the user experience

- Improve application performance

- Generate insights and reflections

- Provide customer support

- Monitor usage and detect issues

- Comply with legal obligations

3. AI-Generated Content

The Reflexa application may use artificial intelligence technologies to generate reflections, insights, or wellness suggestions based on user input.

These AI-generated outputs are intended for informational and wellness purposes only and should not be considered medical or psychological advice.

4. Data Storage and Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

However, no method of electronic transmission or storage is 100% secure.

5. Third-Party Services

We may use third-party services for analytics, infrastructure, and performance monitoring, including but not limited to:

- Hosting providers

- Analytics services

- Crash reporting tools

These services may collect limited technical data necessary to operate the Services.

6. Data Retention

We retain personal information only as long as necessary to provide the Services and comply with legal obligations.

Users may request deletion of their data at any time.

7. Children's Privacy

The Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Your Privacy Rights

Depending on your location, you may have rights including:

- Access to your data

- Correction of your data

- Deletion of your data

- Restriction of processing

To exercise these rights, contact us using the details below.

9. International Data Transfers

Your information may be processed and stored in countries outside your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

SOLUTIONS & SERVICES AMERICA INC  

17070 Collins Ave Ste 260  

Sunny Isles Beach, FL 33160  

United States  

Email: contact@reflexa-app.com